Frequently Asked Questions
Q:Do you ship by sea?
A: Yes. We will ship it by sea mail worldwide. We always have discounts and sales, so please pay attention.
Q: How many products can be delivered?
A: There are differences depending on the region. For domestic orders, it will be delivered in 5-7 days. For overseas orders, it will be delivered in 7-20 days. We will provide the mailing information to the received email.
Q:Can I change the size or product after purchase?
A: We apologize for the inconvenience, but we do not accept any changes due to customer's convenience, so please check the size etc. carefully before purchasing.
Q: Where is the contact information for replacing defective products?
A: We are very sorry to trouble you, but please let us know the details using the inquiry form. We will get back to you soon.
Q: Can I cancel my order?
A: You can only place an order that is in "waiting for payment" status. If you would like to cancel your order, please contact us via email.
Email:
[email protected]
